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eSite Tips and Reference Guides

• 1. Logging In and Out of eSite
  • 1.1. Logging In
  • 1.2. Logging Out
• 2. Processing Begin of Day & End of Day
  • 2.1. Daily Processing
• 3. Leasing Tips
  • 3.1. Guest Cards-New Contact
  • 3.2. Entering Phone & Internet Traffic in to eSite
  • 3.3. Prospect Detail Comments
  • 3.4. Birthday & Alpha Lists
  • 3.5. Pro-Rate Calculator
  • 3.6. Scanning / Uploading Docs to eSite
  • 3.7. Occupancy & Availability and Delinquency Notes
• 4. Refunds & Forfeits
  • 4.1. AIG Property - Refund & Forfeits with Write-Offs
  • 4.2. JRK Property - Refund & Forfeits with Write-Offs
  • 4.3. Processing Write-Offs After the SODA has been Processed
• 5. Late Notices
  • 5.1. Small Balance Letters
  • 5.2. Late Notice Processing from BOD
  • 5.3. Late Notice Processing
• 6. Blue Moon
  • 6.1. Exporting to Blue Moon from eSite
  • 6.2. Ordering Additional Clicks
• 7. Security Deposit Interest Calculation
  • 7.1. Manually calculate sec dep interest

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